IF I AM UNABLE TO MAKE THE CLASS I AM SIGNED UP FOR, WHAT SHOULD I DO?

If you are unable to make a class, you should cancel your reservation on the mobile app, online or by calling the studio. If you cancel 8 hours or more before the start of class, there is no charge; however, if you fail to cancel 8 hours in advance, you will incur a late cancel fee or forfeit a package session in accordance with your membership documents. You may also be subject to an additional surcharge if a surcharge is in place at the studio where you registered for the class if it is not your home studio.